our approach
Participation: it is crucial that especially the people that are performing the operational activities are aware and convinced of problems. They need to be included in the improvement effort with regard to their own work situation. Once they know the necessary analysis and improvement tools we coach them towards solutions that have a high degree of implementation success due to the high level of acceptance by the people.
Knowledge transfer: We don’t just provide consulting activities or solutions developed by our people, we teach your associates our approach to solutions and the different tools that are needed to make this type of project successful. This way, we bring your people to a higher level of knowledge, which has a positive impact on the continuous improvement performance and culture of your organization.
We work based on a Business Model that defines an overall approach for performance improvement, not stand alone initiatives. Learning and applying productivity improvement techniques is never a goal in itself, it is the means to an end: improving the competitiveness of your organization. We can help to link your improvement initiatives to the mission/vision and strategy of your organization.
Taking into account these basic principles, in our typical approach for coaching improvement projects, we will have plenary sessions with your improvement team on a periodic basis. After each session, we will have an action item list with preparation work that needs to be performed by the team members before the next plenary session.
Although this approach uses more time from the team members, the implementation success is greater. Besides learning how to use the tools and analysis techniques, participation of the people will increase and hence, the acceptation of the improvements by the operational people.